Right of revocation
Cancellation instruction and right
You can revoke your contract explanation within 14 days without giving reasons in text form (e.g., letter, e-mail) or - if the thing leaves to you before the deadline - also by return of the goods. The term begins on receipt of this instruction in text form, however, not before entrance of the product with the receiver (by the returning delivery of goods of the same kind not before entrance of the first part delivery) and also not before fulfilment of our duties to inform according to article 246 §2 in connection with §1 paragraph 1 and 2 EGBGB as well as our duties according to §312 g of paragraph 1 Sentence 1 Civil Code in connection with article 246 §3 EGBGB. For the protection of the cancellation term the timely sending of the cancellation or the thing is enough. The cancellation is to be directed in:
E-mail address: firstname.lastname@example.org
In case of an effective cancellation the achievements received on both sides have to be given back and if necessary pulled uses (e.g., interest) are to be published. If you cannot publish to us the received achievement as well as uses (e.g., use advantages) or partially not or only in made worse state you must pay to us in this respect value compensation. For the deterioration of the goods and for pulled uses you must pay value compensation only, as far as the uses or the deterioration are due to a contact with the article which goes out the check of the qualities and the functionality. One understands the testing and trying out the respective product by "check of the qualities and the functionality" how it is possible possibly in the retail shop and usual. Articles, that can be sent are to be sent back on our costs and danger. Not sendable articles are fetched with you. Obligations to the allowance of payments must be fulfilled within 30 days. The term begins for you with sending your cancellation explanation or the article, for us with their receipt.
The cancellation is excluded according to §312d Abs.4 Civil Code (before §3 paragraph 2 FernAbsG) with the goods which are not suitable on account of your special state for a return (software, download files).
At the moment you download the files our contract is fulfilled.
Anyway, if you got any reasons to be uncontented with your purchase or need help to use it please contact us and we'll try to find a solution.
Official language of our web page is German. Please note we do not take charge of any translation errors in the English version. All sales occur according to German law and legal venue is Germany.
For any questions or concerns please don't hesitate to contact us.